Boarding

Policies and Guidelines

Daily Routine

Food

Hours

Rates

On Call Veterinarians

All pets are individuals and require personalized attention. This is especially true when they are away from home. We cannot take the place of your home, but we try to make up for some of the difference with affectionate care and attention. Our goal is to make your pet as comfortable as possible during its stay with us.

At the time of your first boarding visit, we will ask you to sign a boarding contract. This contract will inform you of our boarding policies and guidelines. At each subsequent boarding visit, we will ask for you to update any medications, special options and contact information. You will not have to renew this contract each time you come in. If you have any questions or need to review the guidelines, please let us know and we will pull the contract on file.

Policies and Guidelines

Dogs are required to have rabies, distemper/parvo and bordetella (canine cough) vaccines. In order for the bordetella vaccine to be effective, our vet recommends that the vaccine be given at least 4 days prior to your stay. Cats are required to have rabies and feline distemper vaccines. Proof of vaccination or veterinarian’s name and phone number for confirmation is required at time of drop off. There is a risk of outdoor fleas and ticks. Your pet is required to be treated with a flea and tick preventative. Any untreated pet or any pet found with fleas will be treated and the cost will be added to your total charges.

If a problem arises with your pet while boarding and he or she needs immediate attention we will engage the services of a veterinarian. We will call the emergency number provided to give you an update or to get permission for further treatment. If you are unreachable, a decision will be made on appropriate treatment for your pet. All costs involved with these procedures will be added to your current boarding charges and must be paid for at the time of pick up.

We provide food, treats, play toys, food and water dishes and blankets, You are welcome to bring your own clean bedding, treats, food or anything else you want your pet to have. Please keep in mind that there will be times when your pet is unsupervised. Your pet’s safety is very important to us. For your pet’s own safety, please only bring items that will not cause harm to your pet while unsupervised.

Daily Routine

We find that our dogs adjust quickly and comfortably to our daily routine. Dogs are outside up to four times a day to run around, sniff and play in our large 12 x 50 foot shaded exercise areas. The first outside break is early morning, at which time breakfast is fed. The next break, dogs are out for a long afternoon of individual play time/attention time or play groups. The dogs just love to run around our play areas. After everyone is settled back in, treats are handed out. Dinner time is late afternoon or early evening. Everyone goes outside for the last time several hours after dinner for a potty break before bedtime. We give treats throughout the day, and a special peanut butter biscuit at bedtime. For an additional charge, we provide a daily walk on groomed paths on our farm.

Food

We feed and sell Healthwise Chicken Meal & Oatmeal premium brand dog and cat food (www.naturapet.com). You are welcome to bring your own food if your pet is sensitive to change or is on a special diet. We do not charge extra for this.

Drop-Off / Pick-Up / Office Hours

**BY APPOINTMENT ONLY**
Monday – Friday: 8:00 a.m. – Noon and 4:00 p.m. – 6:00 p.m.
Saturday: 8:00 a.m. – Noon
Sunday: 11:00 a.m. – Noon and 5:00 p.m. – 6:00 p.m.
Holidays: Very limited. Additional fee for this service. Please call for more information.

Off-hours, if available, must be prearranged and approved in advance. There is a small charge for this service.

Boarding Rates (per night)

One dog: $17.00
Two dogs: $27.00*
Three dogs: $37.00*
*from same family sharing a kennel.

For more than three dogs, contact us for a discounted rate.

Effective December 1st, 2008:
One dog: $18.00
Two dogs: $30.00
Three dogs: $40.00

Daily walks $5.00 additional for each walk

One Cat $8.00
Two Cats $15.00

We offer a free night after 10 paid nights, punch cards are available.
Refer-a-friend discount: $5.00
No fee for administering medication, providing playtime or catering to special diets.
To avoid extra charges please call ahead if you need to change your drop-off or pick-up time.

On the day of pick-up

Pick-ups outside of our normal hours must be prearranged and approved, there is a $5.00 fee for this service.
There is no charge for the day of pick-up, if picked up is before noon.
For pick-ups in the afternoon there is a half night charge.
There is a $15.00 charge for unscheduled and untimely pick-ups.
There is a $15.00 charge for missing a prearranged off-hours drop-off or pick-up.

On Call Veterinarians

Grantsburg Animal Hospital
Grantsburg, WI 54840
715-463-2536

Pine City Animal Hospital
917 Main St. S.
Pine City, MN 55063
320-629-7591

Our main entry. This is where we check in your pet.

Private indoor 25 and 35 square foot rooms, equipped with infloor heat and central air.

All new industrial grade epoxy coated flooring, same quality used in hospitals.

There is one large cat suite with a window, ledge and scratch posts.